Dukling Passenger Information

1. The actual departure time from the pier is subject to dock availability and may be slightly delayed if other vessels are occupying the dock.
2. Adult fare applies to passengers over the age of 11. Child fare applies to passengers aged 4-11 or those with a height exceeding 95 cm. Passengers aged 3 or below can travel free of charge, while reservation is required.
3. Once a reservation is confirmed, cancellations, rescheduling, and refunds are not allowed.
4. Do not board or alight until the vessel is properly berthed. Passengers must follow the crew’s instructions when boarding and disembarking.
5. Please be mindful and exercise caution when boarding or alighting the vessel and kindly ensure the safety of any accompanying children and elderly passengers.
6. The number of passengers boarding the vessel must not exceed the limit of 35 people. Otherwise, the captain reserves the right to refuse sailing.
7. Passengers must maintain cleanliness on board and refrain from spitting or littering.
8. Smoking, gambling and any behaviour that may cause nuisance to other passengers are strictly prohibited on board.
9. Under all circumstances, the captain holds absolute authority and full discretion to select an alternative route, docking location and suspend the service for safety concerns.
10. In the event of inclement weather during the voyage, such as the issuance of an Amber Rainstorm Warning or Tropical Cyclone Warning Signal No. 3 or above, the captain reserves the right to return to the pier early in accordance with maritime regulations. No compensation will be provided for any unused time remaining.
11. Life vests are available for use on board only in the event of an emergency.
12. Passengers are required to evaluate their physical condition before boarding, especially those with mobility challenges. No refunds will be provided in the event that a passenger is unable to board or complete the voyage due to any personal reasons.
13. Passengers are responsible for the safety of their personal belongings. In the event of property loss on board, the Operator will not assume liability.
14. All required insurance for the vessel has been arranged in accordance with the ordinances of Hong Kong.
15. In the event of any disputes, the decision of the Operator shall be final.

Boarding the Boat

Tsim Sha Tsui East Tsim Sha Tsui Landing No.1, Avenue of Stars, Tsim Sha Tsui East

i.e. the pier marked "HK Water Taxi" near Starbucks, which is in between the Bruce Lee Statue and McDull (piggy) Statue

Please wait at the stairs by the sea, where you will board the boat

*The actual departure time from the pier depends on the dock availability - it may be slightly later than the planned departure time in case other ships are at the dock.

If you are walking from the direction of K11 Musea, this is what you will see:

If you are walking from the footbridge (Connecting to Tsim Sha Tsui East Exit P1), this is what you will see:

How to get to the pier:

Method 1: Take the lift right outside of Tsim Sha East Station Exit P1. It will take you to a footbridge. Walk till the end of the footbridge and get off the footbridge. Walk towards your right. After passing by the statue of Bruce Lee, you will see Starbucks. Right outside of Starbucks, there is a flight of stairs leading down to the sea. This is where you should board the boat

Method 2: Facing the sea, with K11 Musea at your back, turn towards your left and walk straight ahead. You will pass by Dukling’s shop (on your left), a golden piggy statue (on your right). Continue walking until you see Starbucks. Right outside of Starbucks, there is a flight of stairs leading down to the sea. This is where you should board the boat

The following link will show you how to get to Dukling's boarding location:

https://www.instagram.com/reel/C3wpSvKSHz_/?igsh=MWNoazducDMwYzI1Zw%3D%3D